How can I avail 10% referral bonus?
As a teacher, if you help us sign your school or district to our school/district subscription plan, then you earn 10% of the contract amount towards referral bonus! Contact us at feedback@whiteboard.chat for details.
What is Student Auto-Engagement Feature? Is it available to all plans?
We measure and score student’s engagement based on the time they spent on the board, objects they engaged with, and what stickers were placed by teachers on their board etc. This score is visible under Grid View, on the top of each board. As an instructor you can view student’s engagement report and download it as well. We recently enhanced this feature further by automatically detecting which students need a nudge to engage more and place motivational stickers on their board.
This student auto-engagement feature as described above will only be available to our Basic and Gold plans.
Do I have to subscribe to Educator (Free) Plan?
Educator (Free) is the default plan that everyone gets when you subscribe with Whiteboard.Chat. If you do not wish to purchase a paid subscription plan, you do not need to do anything.
I am currently on Educator (Free) plan, with the changes above, how long do I have to select and save 10 of my boards?
We will enforce the plan specific features/boards/lifetime restrictions only starting Sep 15th, 2021. So you have till then to decide if you would rather use the convenience and feature richness of paid subscription plans.
How do you count 10 boards? Instructor + Students or only Instructor boards?
Only instructor board is considered towards the quota of 10 boards. Students boards are not counted.
To extend life of my boards, do I need to refresh students boards as well?
No. Only instructor board requires refresh. Once refreshed, the new lifetime will be applicable to your entire class, i.e. all of your students boards.
How can I upgrade my plan?
At any time, visit https://www.whiteboard.chat/online-whiteboard-pricing and select a plan that works for you. All of your boards will be transitioned to the new plan.
Can I then downgrade my plan?
Yes you can downgrade your plan by selecting the plan and following the process, or you can send us an email at feedback@whiteboard.chat and we will take care of it for you.